Terms of Service

These terms apply to your use of the Baucom Service Group website. By browsing the site, submitting a service request, or subscribing to the Homeowner Digest, you agree to them.

Using this site

You may use this site to learn about our work, read our guides, and get in touch. Please do not attempt to disrupt the site, access it in an automated way that degrades service for others, or use it for anything unlawful.

Service requests and estimates

Submitting a request through this site starts a conversation; it does not create a service agreement or reserve a time slot. We confirm scheduling directly with you. Any pricing discussed before we see the work is preliminary. Firm pricing follows an on-site assessment and is provided in writing before work begins.

Guides and general information

Our guides describe how home plumbing and electrical systems generally behave. They are educational, not a diagnosis of your home, and they do not replace an inspection by a licensed professional. Do not attempt work that requires a licensed trade or a permit.

Subscriber discounts

Code DIGEST10 provides 10% off first service for new customersafter you confirm your Homeowner Digest subscription. Offer terms:

• 10% off first service for new customers
• One discount per service address
• Cannot be combined with any other offers
• No cash value
• Must mention at time of scheduling to redeem

We may change or end the offer at any time.

Content ownership

The text, images, logos, and design of this site belong to Baucom Service Group unless noted otherwise. You may share links and short quotations with attribution, but please do not republish substantial portions without permission.

Disclaimers and liability

This site is provided as is. We work to keep it accurate and available, but we do not warrant that it will be error free or uninterrupted. To the extent permitted by law, we are not liable for indirect or incidental damages arising from your use of the site. Nothing here limits our obligations under a signed agreement for work we perform.

Changes

We may update these terms as the business grows. Changes take effect when posted here, and we will revise the date above.

Governing law

These terms are governed by the laws of the State of North Carolina.

Contact

Questions about these terms can go to [email protected].